Saturday 31 May 2008

Bit of a Rant Here...

Today I was supposed to turn on the tv at the pub and show some rugby game. T. double-checked with me that I knew how to turn it on and pull down the screen (they have one of those tv-projector things that, you know, projects onto a screen) before he and C. left to go look at houses (they want to buy one).
In twos and threes all afternoon a dozen blokes wandered into the pub and asked if I was going to have the rugby game on. I said yes, of course. They ordered lagers and waited outside in the sunny courtyard for 3 (when the game started).
At 2:45 I shut the blinds and turned onto the telly. It was a rugby game. Three dudes entered and sat down.
"This isn't the right rugby game."
"oh?"
"yeah, this is the BBC, the one we want is on SkyBox." (something like satellite tv I guess, gets you more sports channels)
"Shoot, T. must have forgotten to turn it on."
"Well, you can turn it on."
"Um, no, sorry, I can't. The box is upstairs in T. and C.'s apartment and they're out."
"No, just turn it on."
"I can't, lemme see if O. (T. and C.'s son) is up there."

I went and pressed the buzzer that buzzes upstairs if one of us down in the bar needs T. or C.
No response.

"Oh, O? He's out, passed him on my way in. Just turn on the SkyBox."
"I CAN'T."
"Oh, does T. have a mobile? Call him."
"I don't have his number."
"How about the other barmaid, you know, the northern one from Leeds." Says the bloke who is Northern himself.
Emily says out loud: "J? I don't have her number." Inside: "Jesus, she's been working here for less time than I have, just because she's from your 'hood' doesn't translate to more adroitness with electronics."

So, I call S. who confirms my inability to do anything about the situation. Meanwhile, the three guys who have stayed through all of this (by this time the match has started) ask for the remote and are laboriously flipping through every single channel. I want to scream "Just because you have been fueling your alcoholism at this pub for longer than I have worked here does not mean that you know how to work the pub television!"

AAAHHHHHHH!!!

Another obnoxious customer interaction:

This cold, prim woman and her equally frigid partner ordered a large plate of stilton, cheddar, pickle, salad, and bread. Traditionally, this combination is called a "ploughman's lunch" or, in vernacular, a "ploughman's." C. happens to serve it with pita bread, I dunno why. They also don't call it "ploughman's" on the menu, again, I don't know why.
So, I serve them their meal and about 10 minutes later the woman approaches the bar and says:
"Hi, I'm sorry but the bread is pita bread. With ploughman's is usually regular bread."
At this point I have no idea what she wants, so I answer something innocuous that invites her to say more, or end her complaint there, something along the lines of "Oh really? hmm..."
She goes on to tell me that LAST week it was served with ciabatta. I offer to exchange it, and bring her some regular bread instead. She ignores my offer and repeats everything that she just said. She has still not asked for something, or given me a problem that I can fix. She hasn't even complained. All she has done was point out that a Traditional English Ploughman's Lunch Does Not Come With Pita Bread, in a nasty complain-y, pissy voice.
Was it pure xenophobia, telling the foreigner that it was Wrong, and instructing me in sacred English lore? (I am pretty sure now that she thought that I had made the food.)
Or...
I dunno. I am going to dismiss her as a jerk who won't tell me something constructive.

Which leads me to similar incidents that happened when I worked at the Nick. Customers coming up and saying things like "why don't you play any old/artsy fartsy movies here? why can't you serve cappuccinos as well as coffee? Where are the hot dogs and bonbons that they have at the other theaters?" and other such trivial nonsense that, well may not be that trivial, I as a drone can't do anything about. Don't rip MY ear off because we've stopped playing a movie that you couldn't see until now, or we don't serve a dish the way that They have for centuries.

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